Cover the Code: The Dos & Don’ts of Sharing Ticket Pics Online

It sounds like a nightmare: you score tickets to an event you’re dying to see — and excitedly take a ticket selfie — and post the picture of your tickets on social media. You think you’re ready for your must-see event, but when you get to the gate you’re turned away, because someone stole your tickets using the picture you posted online.

Don’t let this happen to you — stop counterfeiters by following one simple rule when sharing photos of your tix online: Cover the Code. On your mobile ticket, there is a one-of-a-kind barcode, and if anyone acquires it, they can make duplicate tickets to use or sell that render your tickets worthless.

Always #CoverTheCode when posting ticket pics online, and follow the additional steps below to avoid ticket theft and protect yourself and your tickets.

Don’t post pics of your tickets online with the barcode showing before the event happens. This includes paper tickets, print-at-home tickets and mobile tickets — basically ALL tickets with unique barcodes. If you see family or friends sharing tickets online, please ask them to kindly #CoverTheCode.

Another important tip: Avoid taking screenshots that expose personal information like your first and last name, order number, address, or credit card, especially during your checkout and confirmation experience on Ticketmaster.

Do use the built-in social media share features to spread the good news about your tickets on Facebook and Twitter.

You Might Like

Sports

How to Use Mobile Tickets at Super Bowl LX in Santa Clara

The NFL is back, and the season will culminate with Super Bowl LX. Thousands of fans will fill Levi’s Stadium in Santa Clara, California, on Sunday, Fe...

Music

How to Secure Your Account and Protect Your Tickets

Ticketmaster is committed to being the safest, most reliable ticket marketplace in the world. But when it comes to your account — where the tickets are held ...

Music

How to Avoid Fake “Speculative” Tickets for Live Events

At Ticketmaster, we believe real fans deserve real tickets. That’s why Ticketmaster is dedicated to combatting bots and scalpers, who use a practice ca...